Privacy Policy

Introduction

Faceless Reels helps creators make faceless short videos. This policy explains what information we collect, why we use it, and how you can contact us.

Information We Collect

We may collect:

• Account information, such as your name, email address, login provider, and profile image.
• Payment and billing information handled by our payment providers.
• Content you submit, such as topics, scripts, prompts, uploaded files, generated video drafts, and support messages.
• Usage data, such as pages visited, features used, device information, IP address, browser type, and approximate location.
• Cookies and similar data used for login, security, preferences, analytics, and product improvement.

How We Use Information

We use this information to:

• Provide, maintain, and improve Faceless Reels.
• Generate drafts, process uploads, and support video creation workflows.
• Manage accounts, authentication, billing, credits, and customer support.
• Send service emails, product updates, and security notices.
• Monitor abuse, prevent fraud, and protect the service.
• Understand how people use the website and improve the product.

Third-Party Services

We may use third-party providers for hosting, authentication, payments, email, analytics, storage, AI generation, and customer support. These providers process data only as needed to provide their services to us.

YouTube API Services

Faceless Reels may use YouTube API Services for admin-only workflows that upload generated videos to an authorized official YouTube channel. This feature is used only by our administrators and is not used to upload videos to end-user YouTube channels.

When YouTube API Services are used, we may send generated video files, titles, descriptions, tags, category settings, privacy status, and optional scheduled publish times to YouTube. We may store the resulting YouTube video ID, video URL, privacy status, upload status, scheduling status, and related error logs needed to operate and troubleshoot the workflow. We do not use this workflow to read YouTube comments, subscribers, analytics, playlists, channel statistics, or personal profile data.

Use of YouTube API Services is also subject to the Google Privacy Policy. Authorized Google account access can be revoked from the Google security settings page. You may also contact us to request deletion of YouTube-related records we control, subject to legal and operational limits.

User Content

You are responsible for the topics, prompts, scripts, files, and other content you submit. We may process that content to provide video generation and related features.

Data Retention

We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and maintain business records.

Security

We use reasonable technical and organizational measures to protect personal information. No online service can guarantee complete security.

Your Choices

You may contact us to request access, correction, deletion, or export of your personal information, subject to legal and operational limits.

Contact

For privacy questions, contact us at support@facelessreels.video.